🚚 SHIPPING & DELIVERY POLICY

At ZenTune.shop, we’re committed to delivering a fast and reliable shipping experience for all Australian and New Zealand customers. Below you’ll find important information about how we handle shipping, order processing, and delivery options.

📦 Shipping Destinations

We currently ship exclusively to:

Australia 🇦🇺
New Zealand 🇳🇿

For international orders, please visit our global store at ZenTune.com (operated by ZenTune Limited).

⏱️ Order Processing Time

Most orders are processed and shipped within 24 business hours. You’ll receive tracking details via email once your item is dispatched.

If there are any unexpected delays or stock issues, our team will notify you promptly. Most items are kept in stock and ready to ship.

If your order is urgent or requires pickup, feel free to:

Use the chat button on our website
Message us on WhatsApp: +61 481 850 386

We understand that sometimes a specific tool or cable is needed urgently — we’re happy to expedite orders where possible.

🇳🇿 New Zealand Shipping

Orders over $1,000 NZD: Shipped via DHL Express with full tracking
Orders under $1,000 NZD: Shipped via Standard Post unless Express is selected at checkout

🇦🇺 Australian Shipping

Orders are shipped via Australia Post or Courier’s Please
Express shipping is available at checkout for urgent orders

🔍 Track Your Order

To track your shipment:

Visit zentune.shop
Click “Track Order”
Enter your order number and email address

You’ll see real-time delivery updates from the selected courier.

📬 Support

For questions or shipping-related assistance: 📧 Email: sales@zentune.online
📞 WhatsApp: +61 481 850 386

🚚 SHIPPING & DELIVERY POLICY