隐私政策

PRIVACY & DATA POLICY

At ZenTune, we value your privacy and are committed to protecting your personal data in accordance with Australian privacy laws and international best practices.

1. INFORMATION WE COLLECT

We collect personal data when you:

  • Browse our website

  • Place an order

  • Contact us via forms, email, or WhatsApp

  • Subscribe to newsletters or marketing updates

The data we collect may include:

  • Name, phone number, email address

  • Billing and shipping addresses

  • Order history and payment information (processed securely via Shopify’s gateways)

  • IP address, browser type, device info (for analytics and security)

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and deliver orders

  • Communicate order updates or respond to enquiries

  • Improve our website, services, and product offerings

  • Detect and prevent fraud or abuse

  • Comply with legal obligations

  • Send marketing emails (if you opt in)

3. THIRD-PARTY SERVICES

Your data may be processed by trusted third parties only where necessary:

  • Shopify – for order processing, site hosting, and security

  • Payment gateways – e.g. Stripe, PayPal (we do not store your card info)

  • Analytics tools – e.g. Google Analytics (to understand site traffic)

  • Shipping couriers – to fulfill and track your orders

These parties are only given access to the data necessary to perform their functions and are required to handle it securely and in compliance with applicable laws.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable core site functionality (Shopify)

  • Remember your preferences (e.g. language, cart items)

  • Monitor site performance (Google Analytics)

  • Deliver relevant ads (Google Ads, Meta Pixel)

You can disable cookies via your browser settings, but this may affect your shopping experience.

5. YOUR RIGHTS

You have the right to:

  • Access your personal information

  • Request correction or deletion of your data

  • Opt out of marketing emails at any time

To exercise your rights, email us at: sales@zentune.online

6. DATA STORAGE & SECURITY

We store data on secure servers using Shopify’s platform. We follow industry-standard security practices to protect your information from unauthorized access, loss, or misuse.

7. POLICY CHANGES

We may update this Privacy & Data Policy from time to time. Changes will be posted on this page and are effective immediately.

8. CONTACT

If you have any questions or concerns about this policy, please contact us:

ZenTune Pty Ltd
3/1 Adept Lane, Bankstown NSW 2200, Australia
📧 Email: sales@zentune.online
📞 Phone / WhatsApp: +61 481 850 386